Customer Service
Advance ServicesWaterloo, IA
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Job Description
Customer Service / Sales Coordinator Harlan, IALocation: Harlan, IASchedule: MondayFriday | 1st ShiftPay: Competitive Based on ExperienceAdvance Services, Inc. is hiring for a Customer Service / Sales Coordinator position in Harlan, IA! This opportunity is with a diversified, global leader in process equipment and engineered technologies that sustainably feed, fuel, and build a better world.If you enjoy problem-solving, working with customers, and coordinating orders in a fast-paced office environment, this could be the opportunity for you.What You Will Do:
- Provide professional customer service by receiving inbound calls and assisting customers with orders, returns, shipments, and warranty requests
- Enter customer orders into the system and review prior orders to validate accuracy
- Coordinate orders and quotes with outside sales representatives
- Process Return Goods Authorizations (RGA) for warranty items, incorrect shipments, or returns for credit
- Gather specifications and pricing information to prepare accurate quotations
- Review order specifications to ensure compliance with manufacturing requirements
- Coordinate warranty claims with Engineering for review and resolution
- Make outbound calls within assigned territories to follow up on inquiries and support sales growth
- Solicit freight quotes and return customer calls promptly
- Handle customer complaints professionally and deliver strong customer service solutions
- Weekly Pay Every Friday
- Paid, Hands-On Training
- Referral Bonuses Extra earning potential
- No Fees Applying is always FREE
- Opportunity for advancement
- Health Benefits & PTO options
Automate your job search with Sonara.
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FAQs About Customer Service Jobs at Advance Services
What is the work location for this position at Advance Services?
This job at Advance Services is located in Waterloo, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Advance Services?
Candidates can expect pay range between $21–$21 for this role.
What employment applies to this position at Advance Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Advance Services?
You can apply for this role at Advance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.