Customer Service & Office Coordinator
AMBAC InternationalElgin, SC
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We’re Hiring: Customer Service & Office CoordinatorLocation: Elgin, SC | Schedule: Monday–Thursday Onsite | First ShiftIntroductionDo you enjoy supporting customers, keeping operations organized, and serving as a key point of connection across a business?AMBAC International is hiring a Customer Service & Office Coordinator to support our Elgin, SC manufacturing facility. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing multiple priorities, and takes pride in delivering exceptional customer service and administrative support.You’ll work closely with customers, operations, purchasing, sales, accounting, and leadership teams to help ensure day-to-day business operations run smoothly and professionally.Why Join AMBAC?• Employee-owned and Open Book Managed• Multi-year winner of Best Places to Work in South Carolina• Collaborative, team-oriented manufacturing environment• Opportunity to grow professionally and gain exposure across multiple business functions• Stable organization with long-term growth opportunities• People-first culture focused on operational excellence and accountabilityWhat You’ll Do• Respond to customer inquiries regarding orders, product availability, pricing, and order status• Process and track customer orders within the ERP system• Support customers with issue resolution and follow-up communication• Assist with quotes, reporting, and sales support activities• Serve as the first point of contact for visitors and incoming calls• Coordinate mail, deliveries, office supplies, and general office operations• Maintain organized filing systems and administrative records• Support scheduling, calendars, and general administrative coordination• Provide cross-functional support to operations, HR, accounting, purchasing, and leadership teams• Maintain professionalism, responsiveness, and attention to detail across all interactionsWhat You Bring• High school diploma or GED required; some college preferred• 0–2 years of experience in customer service, office administration, reception, inside sales, or related support functions• Manufacturing or industrial environment experience preferred• Strong verbal, written, and interpersonal communication skills• Strong organizational skills with attention to detail• Proficiency in Microsoft Office (Word, Excel, Outlook)• Ability to learn ERP systems and internal business processes quickly• Professional, welcoming demeanor with strong customer service instincts• Ability to multitask and operate effectively in a fast-paced environment• Multilingual candidates encouraged to applySchedule• Monday–Thursday onsite approximately 9:00 AM – 4:30 PM• Fridays onsite contingent upon the needs of the businessWhat We Offer• Paid time off• 401(k) with match and employee stock ownership (ESOP)• Gain share bonuses• Health, vision, and dental insurance• Life, short- and long-term disability insurance• Stable, collaborative manufacturing environment with long-term growth opportunitiesAbout AMBACWe’ve been building power and engine systems since 1910. Today, we serve some of the world’s most demanding industries—from agriculture to aviation to defense. As a legacy-rich, employee-owned manufacturer, we’re committed to operational excellence, continuous improvement, precision, and shared success.Ready to Apply?If you’re a highly organized and customer-focused professional who enjoys supporting people, solving problems, and helping operations run smoothly—we’d love to talk.AMBAC International is an Equal Opportunity Employer and a Drug-Free Workplace.
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FAQs About Customer Service & Office Coordinator Jobs at AMBAC International
What is the work location for this position at AMBAC International?
This job at AMBAC International is located in Elgin, SC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AMBAC International?
Employer has not shared pay details for this role.
What employment applies to this position at AMBAC International?
AMBAC International lists this role as a Full-time position.
What experience level is required for this role at AMBAC International?
AMBAC International is looking for a candidate with "Entry-level" experience level.
What benefits are offered by AMBAC International for this role?
AMBAC International offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at AMBAC International?
You can apply for this role at AMBAC International either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.