Customer Service & Client Support Specialist

AO Globe LifeLas Vegas, NV

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Career Development

Job Description

AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development.

Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.

Key Responsibilities

Conduct scheduled virtual consultations to understand client needs
Guide clients through available benefit options and enrollment steps
Maintain accurate client records and manage follow-up communication
Deliver professional, client-focused support throughout the process
Build long-term relationships through consistent service and trust
Participate in ongoing training, development programs, and team meetings

What We Offer

100% Remote WorkWork from anywhere in the United States with a fully virtual team structure.

Flexible SchedulingStructure your workday in a way that supports productivity and balance.

Pre-Scheduled Client ConsultationsWork with individuals who have requested information—no cold outreach required.

Professional Training & DevelopmentStructured onboarding and continuous learning opportunities to help you grow.

Long-Term Income OpportunitiesPerformance incentives and renewal-based earning potential.

Collaborative CultureWork alongside a supportive team focused on mentorship, accountability, and growth.

Career AdvancementClear pathways into mentorship and leadership roles for high performers.

Who Thrives in This Role

Strong communicators who prioritize client service
Self-motivated professionals who work well independently
Organized individuals comfortable managing a remote workflow
Professionals comfortable using Zoom and cloud-based tools
Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)
Growth-oriented individuals who value mentorship and development

Requirements

Authorized to work in the United States
Windows-based laptop or desktop with webcam access
Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance.

Apply Today

If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Service & Client Support Specialist Jobs at AO Globe Life

What is the work location for this position at AO Globe Life?

This job at AO Globe Life is located in Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AO Globe Life?

Employer has not shared pay details for this role.

What employment applies to this position at AO Globe Life?

AO Globe Life lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at AO Globe Life?

AO Globe Life is looking for a candidate with "Senior-level" experience level.

Does AO Globe Life allow remote work for this role?

Yes, this position at AO Globe Life supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at AO Globe Life?

You can apply for this role at AO Globe Life either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.