Customer Service, Museum
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Overview
Compensation
$18-$18/hour
Job Description
We are searching for a Customer Service, Museum Associate to help ensure a safe and memorable experience for guests. This position is onsite on the Las Vegas Strip, contract-to-hire, and pays $18 per hour.
Responsibilities:
- Comply with and implement operational policies and procedures.
- Work according to the schedule, including weekends and holidays, with rotating shifts.
- Welcome visitors, including VIPs and large groups.
- Provide visitors with a welcome tour / speech about ongoing exhibitions.
- Rotate through various duties:
- Reception and Ticketing: Customer service, ticket explanations, crowd control, ticket verification, managing VIP tickets, strollers, wheelchairs, storage lockers, and troubleshooting emergencies.
- Rounding: Check exhibition zones, manage exhibit materials, arrange items, ensure optimal conditions, crowd control, collect lost items, prevent incidents, and collect trash.
- Retail: Display products, manage inventory, conduct audits, keep the store clean, handle payments, exchanges, refunds, and manage lost and found items.
- Tea Bar: Take orders, assign tables, make and serve beverages, manage inventory, and maintain hygiene and cleanliness.
Requirements:
- Understanding of exhibition content, operational processes, and procedures.
- Active listening and clear communication skills.
- Ability to comprehend and articulate exhibition contents.
- Problem-solving skills, proactiveness, adaptability, and ability to lead and support team members.
- Service-oriented mindset, upselling skills, and ability to handle emergencies.
- Friendly, caring communication skills.
Automate your job search with Sonara.
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FAQs About Customer Service, Museum Jobs at Brewer Global
What is the work location for this position at Brewer Global?
This job at Brewer Global is located in Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Brewer Global?
Candidates can expect a pay range of $18–$18 per hour for this role.
What employment applies to this position at Brewer Global?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Brewer Global?
You can apply for this role at Brewer Global either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.