Customer Service
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Overview
Remote
On-site
Compensation
$18-$18/hour
Job Description
Bilingual Customer Service Representative (English/Spanish)
Broward County, FL
Pay: $18.00 per hour starting payTraining Start Date: August 3Schedule: Full-time 9am to 5pm - (half hour lunch and two 15 min breaks)
Are you passionate about helping people and providing outstanding customer service? We are seeking a Bilingual Customer Service Representative (English/Spanish) who enjoys working in a fast-paced environment and is eager to build a long-term career.
No insurance license? No problem! We are willing to invest in the right candidate by covering the cost of your licensing and training.
What You'll Do
- Assist customers by phone with professionalism, empathy, and accuracy.
- Answer questions and provide timely solutions to customer inquiries.
- Navigate multiple computer systems while documenting customer interactions.
- Maintain a positive, customer-focused attitude in a high-volume call environment.
- Follow company procedures and ensure a high level of customer satisfaction.
- Work collaboratively with team members to achieve service goals.
Qualifications
- Bilingual in English and Spanish (required)
- Positive, professional attitude with a strong customer service mindset.
- Excellent verbal communication and interpersonal skills.
- Comfortable using multiple computer systems and applications simultaneously.
- Dependable, eager to learn, and team-oriented.
- Able to remain calm and professional in a fast-paced, high-volume environment.
- Reliable transportation.
- Personal cell phone required for two-factor authentication (2FA).
Preferred Qualifications
- Florida 4-40 Customer Service Representative License preferred.
- Candidates without a license are encouraged to apply.
Paid Licensing Opportunity
If you are not currently licensed, we will cover the cost of obtaining your:
- Florida 4-40 Customer Service Representative License
- Florida 6-20 Desk Adjuster License
- Fingerprinting fees
After successfully obtaining your required license, you'll receive a $1.00 per hour pay increase.
Compensation
- Starting pay: $18.00 per hour
- +$1.00/hour upon successful completion of the required licensing program
- Full-time opportunity with career growth and professional development
If you're dependable, bilingual, customer-focused, and ready to start a rewarding career with paid licensing and advancement opportunities, we'd love to hear from you!
CAREERXCHANGE, INC is an EOE. I invite you to visit our website at www.careerxchange.com and view other job opportunities.
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Automate your job search with Sonara.
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FAQs About Customer Service Jobs at CAREERXCHANGE, Inc.
What is the work location for this position at CAREERXCHANGE, Inc.?
This job at CAREERXCHANGE, Inc. is located in Fort Lauderdale, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CAREERXCHANGE, Inc.?
Candidates can expect a pay range of $18–$18 per hour for this role.
What employment applies to this position at CAREERXCHANGE, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at CAREERXCHANGE, Inc.?
You can apply for this role at CAREERXCHANGE, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.