Customer Service

Data Entry / Customer Service Representative Location: Burton, OH (Client located in Middlefield, OH) Pay: $19 per hour Schedule: Monday – Friday | 8:00 a.m. – 4:30 p.m. Type: Temp-to-Hire (Permanent opportunity) Position Overview We are seeking a dependable and detail-oriented Data Entry / Customer Service Representative for a Middlefield-area client. This is an entry-level office position — no prior experience required. We are looking for someone who is trainable, professional, and motivated to do the job right. This role is ideal for someone with a positive attitude, strong attention to detail, and a willingness to follow established procedures. Key Responsibilities Input information into a computer database following step-by-step written procedures Answer incoming phone calls professionally Provide customers with shipping and pricing information using written guidelines Handle customer inquiries via phone and email Track orders and update records accurately Perform filing and general clerical duties Qualifications No prior experience required — willing to train Strong attention to detail Comfortable working at a computer for extended periods (minimum 6 hours sitting) Pleasant, polite, and professional demeanor Ability to follow written instructions precisely Local candidates only (must live within 30 minutes of Middlefield) Workplace Expectations Cell phone use permitted during breaks and lunch only Two 10-minute breaks and one 30-minute lunch period provided Requirements Must pass a drug screen No criminal history Benefits (Upon Hire) If you become a full time employee, you will receive the following benefits: Health & Insurance FREE Health Insurance with Prescription Coverage 100% of the insurance premium for the employee and their dependents Optional Dental and Vision coverage at a discounted rate through Medical Mutual (employee-paid via payroll deduction) Optional Supplemental Insurance through Allstate (Accident, Disability, Life, and more — employee-paid via payroll deduction) Flexible Spending Account (FSA) Financial & Retirement 401(k) Profit Sharing Plan Payroll Direct Deposit (no fees) Paid Time Off 10 Paid Holidays Paid Vacation Paid Bereavement Leave Additional Perks FREE Food! #MID001 #TalrooMiddlefield