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Customer Service

Donatos PizzaWilmington, Ohio

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site

Job Description

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile.

Requirements:

  • Must be able to perform the essential functions of this position safely while meeting productivity standards
  • Able to stand and/or walk entire shift
  • Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
  • Occasional bending and twisting

Duties & Responsibilities:

  • Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
  • Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning.
  • Sets the next shift up for success.
  • Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
  • Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
  • Folds pizza boxes.
  • Effectively communicates with customers, co-workers, and managers in person or over the telephone.
  • Takes customer orders at the register.
  • Completes the meal by offering suggestive sell items to the customers.
  • Offers to refill drinks, provides plates and napkins as needed, and answers customer questions.
  • Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
  • Follows detailed food recipes while completing subs, pizzas, and salads for customers.
  • Full-fill customer orders and verify the accuracy of orders.
  • Provide a friendly and welcoming environment for customers.

Work schedule

  • Weekend availability
  • Monday to Friday

Supplemental pay

  • Tips

Benefits

  • Flexible schedule
  • Employee discount
  • Health insurance
  • Dental insurance
  • Referral program

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FAQs About Customer Service Jobs at Donatos Pizza

What is the work location for this position at Donatos Pizza?
This job at Donatos Pizza is located in Wilmington, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Donatos Pizza?
Employer has not shared pay details for this role.
What employment applies to this position at Donatos Pizza?
Donatos Pizza lists this role as a Full-time position.
What experience level is required for this role at Donatos Pizza?
Donatos Pizza is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Donatos Pizza?
You can apply for this role at Donatos Pizza either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.