Customer Service
Ed Hanway State Farm AgentMedia, PA
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Job Description
State Farm Agency, located in Media, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position is for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
- Salary plus Commission/Bonus
- Paid Time Off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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FAQs About Customer Service Jobs at Ed Hanway State Farm Agent
What is the work location for this position at Ed Hanway State Farm Agent?
This job at Ed Hanway State Farm Agent is located in Media, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ed Hanway State Farm Agent?
Employer has not shared pay details for this role.
What employment applies to this position at Ed Hanway State Farm Agent?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Ed Hanway State Farm Agent?
You can apply for this role at Ed Hanway State Farm Agent either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.