Customer Service / Inside Sales Specialist
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$20-$24/hour
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
FASTSIGNS Downtown Baltimore and FASTSIGNS Columbia are family-owned businesses and consistently rank among the top-performing FASTSIGNS centers in the United States. As three-time recipients of the CEO Circle Award, our success is driven by our people—individuals who genuinely care and are committed to excellence in everything they do.
The Inside Sales / Customer Service Representative serves as the face of our organization. This is a critical role that requires a positive attitude, strong energy, and a genuine desire to succeed. If you are a people-oriented professional with excellent communication skills, an optimistic outlook, and a desire to be part of a high-performing team, we encourage you to apply.
Responsibilities
- Communicate with customers via phone, email, and chat
- Provide accurate and knowledgeable information regarding products, pricing, and availability
- Collaborate with internal departments to ensure customer needs are met
- Perform data entry across various systems
Qualifications
- Friendly, professional demeanor with a strong sense of urgency and commitment to customer service
- Excellent phone etiquette and strong verbal, written, and interpersonal communication skills
- Ability to multitask, stay organized, and prioritize effectively
- Experience in the sign or print industry is preferred, but not required
Compensation and BenefitsWe offer competitive compensation along with a comprehensive benefits package, including salary-based pay, paid holidays, PTO, paid vacation, 50% employer-covered individual health plan, and a 401(k) with company match after one year of service.
Work EnvironmentWe operate in a business-to-business model with a Monday through Friday schedule—no weekend work required.
Our company motto is: We deliver a top-quality product in a professional, urgent, and friendly manner. This guiding principle defines our approach to service and our continued success.
Join our team.
Watch Our Company Video!
To Apply, please send a line and résumé to hiring4fastsigns@gmail.com
Compensation: $20.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service / Inside Sales Specialist Jobs at FASTSIGNS
What is the work location for this position at FASTSIGNS?
This job at FASTSIGNS is located in Columbia, Maryland, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at FASTSIGNS?
Candidates can expect a pay range of $20–$24 per hour for this role.
What employment applies to this position at FASTSIGNS?
FASTSIGNS lists this role as a Full-time position.
What experience level is required for this role at FASTSIGNS?
FASTSIGNS is looking for a candidate with "Senior-level" experience level.
What benefits are offered by FASTSIGNS for this role?
FASTSIGNS offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at FASTSIGNS?
You can apply for this role at FASTSIGNS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.