Customer Service (Security) - Day Shift
Flora-BamaPerdido Key, FL
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Job Summary:A Customer Service Representative plays a vital role in providing a positive experience for our guests through maintaining awareness of their situational surroundings at all times. Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded.Essential Job Functions: ● Engage in genuine interaction with guests.● Maintain constant visibility of your dedicated zone and be aware of all guests’ well being and takeappropriate steps to avoid potential threats or problems.● Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areasthroughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots of the Flora-Bama and other entities.● Use a de-escalation method during a stressful event and have the ability to approach a situation with anonaggressive and calm attitude to prevent the issue from intensifying.● Alliance to the Flora-Bama Customer Service and the Management team to always support each other and understand that the guest’s safety is our number one goal.● Maintain Flora-Bama’s reputation and tradition with professionalism and legal compliance.Essential Qualifications and Experience:● Ability to effectively communicate with guests, peers, and management● Ability to multitask, and take ownership of the different tasks that are assigned● Ability to work as part of a team and take initiative independent of direct supervision● Must be able to work in a fast-paced environment● Enthusiastic, friendly, and energetic when talking to guests and coworkers● Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional stooping, kneeling, crouching, and climbing ladders● Must be able to lift 50+ pounds● High School Diploma or equivalent● Military/Law Enforcement/ First Responder experience is a plus● Willingness to work peak hours including nights, weekends and holidays● Ability to work in a warm/hot environment
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FAQs About Customer Service (Security) - Day Shift Jobs at Flora-Bama
What is the work location for this position at Flora-Bama?
This job at Flora-Bama is located in Perdido Key, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Flora-Bama?
Employer has not shared pay details for this role.
What employment applies to this position at Flora-Bama?
Flora-Bama lists this role as a Full-time position.
What experience level is required for this role at Flora-Bama?
Flora-Bama is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Flora-Bama?
You can apply for this role at Flora-Bama either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.