Customer Service

John Tooley-Farmers Insurance AgencyOwasso, OK

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Job Description

At the John Tooley Farmers Insurance Agency, we pride ourselves on providing excellent service and personalized solutions for our customers. We believe in building lasting relationships and making sure every insured has the right coverage, the right discounts, and the peace of mind they deserve. We are seeking a motivated and detail-oriented Renewal Specialist to join our growing team.

Why Join Our Agency?

Opportunity to grow with a trusted Farmers Insurance agency.
Supportive team culture that values hard work and customer care.
Take pride in helping families protect what matters most while saving them money.

Salary Range: $2600.00 - $2700.00 per month

Benefits

Monthly Base Salary + Bonus Opportunities

Bonus Opportunities

Paid Time Off (PTO) - Available after 90 days

Mental Health Day provided once a month - Available after 90 days

Weekends Off

Health, Vision, Dental and Life Insurance all available!

We provide business cards and 1 Headshot Photo

Hands On Training

Professional Work Environment

Office Snacks & Coffee

Responsibilities

Answering Phones and making sure all Voicemails are listened to from overnights or weekends
Consulting with customers
Taking payments
Scheduling appointments
Looking for cross sale opportunities
Ensuring a positive experience for our customers.
Count daily change drawer in beginning and end of shift
Vacuum, Mop and Dust front office area weekly
Mail daily Birthday, FFQ and Life postcards

Requirements

Required Licenses: Property & Casualty License, Life & Health License.

If you do not currently hold these licenses, our agency will provide the tools and guidance to help you obtain them. Employment is contingent upon successfully passing the required state licensing exams.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Self-motivated, goal-oriented, and passionate about helping clients.
Ability to successfully pass a background check (as required by Farmers Insurance and state regulations).
90-Day Probationary Period: No vacation or leave days may be used during the first 90 days of employment. This includes the monthly Mental Health Day, which becomes available after the probationary period.

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FAQs About Customer Service Jobs at John Tooley-Farmers Insurance Agency

What is the work location for this position at John Tooley-Farmers Insurance Agency?

This job at John Tooley-Farmers Insurance Agency is located in Owasso, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at John Tooley-Farmers Insurance Agency?

Candidates can expect pay range between $2,600–$2,700 for this role.

What employment applies to this position at John Tooley-Farmers Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at John Tooley-Farmers Insurance Agency?

You can apply for this role at John Tooley-Farmers Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.