Customer Service
Lazzo Martin - State Farm AgencyWest Palm Beach, FL
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Job Description
State Farm Agency, located in West Palm Beach, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
- Answer phones and greet clients
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
- Salary plus Commission/Bonus
- Paid Time Off (vacation and personal/sick days)
- Health benefits and Retirement Plan (after 1 year)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements:
- Florida 4-40 Customer Representative License (must be able to obtain within 60 days)
- Bilingual preferred but not required:Spanish, Chinese, Russian
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Automate your job search with Sonara.
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FAQs About Customer Service Jobs at Lazzo Martin - State Farm Agency
What is the work location for this position at Lazzo Martin - State Farm Agency?
This job at Lazzo Martin - State Farm Agency is located in West Palm Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lazzo Martin - State Farm Agency?
Employer has not shared pay details for this role.
What employment applies to this position at Lazzo Martin - State Farm Agency?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lazzo Martin - State Farm Agency?
You can apply for this role at Lazzo Martin - State Farm Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.