landing_page-logo
Sign Up
Level One Personnel logo

Customer Service

Level One PersonnelRockville, Maryland

$20+ / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$20+/hour
Benefits
Health Insurance
Paid Sick Leave
401k Matching/Retirement Savings

Job Description

Customer SupportLocation: Rockville, MDType: Long-term Contract, no end date.Pay: $20Hours: Full-Time.Responsibilities
  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.
Requirements:
  • High School Diploma or equivalent
  • Ability to pass a drug and background check.
  • Customer service experience required.
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software
Benefits Information:​​
  • Eligible for Health Benefit Coverage following 60 days of employment
  • 401k After 1 Year.
    • 1 Week Sick accruedLevel One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

    Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

    Apply with SonaraApply manually
    pay-wall

    FAQs About Customer Service Jobs at Level One Personnel

    What is the work location for this position at Level One Personnel?
    This job at Level One Personnel is located in Rockville, Maryland, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Level One Personnel?
    Candidates can expect a pay range of $20 (per hour).
    What employment applies to this position at Level One Personnel?
    Level One Personnel lists this role as a Full-time position.
    What experience level is required for this role at Level One Personnel?
    Level One Personnel is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Level One Personnel for this role?
    Level One Personnel offers following benefits: Health Insurance, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Level One Personnel?
    You can apply for this role at Level One Personnel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.