Customer Service & Inside Sales Representative

LTF TechnologyHuntley, IL

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Paid Holidays

Paid Vacation

Job Description

We are seeking a motivated and customer-focused Customer Service & Inside Sales Representative to support existing customers while helping develop new business opportunities. This position combines customer service, order support, sales follow-up, and proactive outreach.

This is not a remote position

Key Responsibilities:

Respond to customer inquiries, pricing requests, and product questions.
Prepare quotes, process orders, and follow up on open opportunities.
Maintain strong relationships with existing customers and identify additional sales opportunities.
Contact prospective customers by phone and email to introduce products and qualify opportunities.
Follow up on samples, quotations, and previous customer inquiries.
Coordinate with sales, operations, and technical teams to resolve customer needs.
Maintain accurate customer, lead, and opportunity information in the CRM.
Help achieve monthly and annual sales and customer-retention goals.

Requirements

5+ years of customer service, inside sales, or B2B sales experience preferred.
Strong communication and follow-up skills.
Organized, proactive, and comfortable speaking with customers.
Strong computer skills, including proficiency with Microsoft Office, CRM/ERP systems, email, and online research tools.
Experience in lighting, electrical, electronics, Architectural products, or manufacturing is a plus.
This is not a remote position.

Benefits

Competitive salary plus performance-based bonus

Paid vacation and holidays

Health insurance

401(k) retirement plan

Opportunities for professional growth and advancement

Product and sales training

Stable, long-term position with an established company

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FAQs About Customer Service & Inside Sales Representative Jobs at LTF Technology

What is the work location for this position at LTF Technology?

This job at LTF Technology is located in Huntley, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at LTF Technology?

Employer has not shared pay details for this role.

What employment applies to this position at LTF Technology?

LTF Technology lists this role as a Full-time position.

What experience level is required for this role at LTF Technology?

LTF Technology is looking for a candidate with "Senior-level" experience level.

What benefits are offered by LTF Technology for this role?

LTF Technology offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at LTF Technology?

You can apply for this role at LTF Technology either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.