Customer Service

Mark Porter-Farmers Insurance AgencyGrand Island, NE

$15 - $20 / hour

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Overview

Remote

On-site

Compensation

$15-$20/hour

Job Description

Are you looking for an opportunity to put your skills to better use?

Mark Porter-Farmers Insurance Agency in GRAND ISLAND, Nebraska, is looking for a positive, enthusiastic individual to join our outstanding team as a Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem!

Salary Range: $15.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Evenings Off

Mon-Fri Schedule

Retirement Plan

Responsibilities

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Career minded vision.
Great Customer Service Skills.
Problem-Solving Capabilities.

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FAQs About Customer Service Jobs at Mark Porter-Farmers Insurance Agency

What is the work location for this position at Mark Porter-Farmers Insurance Agency?

This job at Mark Porter-Farmers Insurance Agency is located in Grand Island, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mark Porter-Farmers Insurance Agency?

Candidates can expect a pay range of $15–$20 per hour for this role.

What employment applies to this position at Mark Porter-Farmers Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Mark Porter-Farmers Insurance Agency?

You can apply for this role at Mark Porter-Farmers Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.