Customer Service - Insurance Sales

Northwest Insurance BrokersStone Park, IL

$17 - $17 / hour

Apply with Sonara

Overview

Remote

On-site

Compensation

$17-$17/hour

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $17.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Health Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Responsibilities

Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Provideexceptional customer service.
Maintain client relationships with follow up phone calls.
Maintains inventory of office supplies and forms - places orders weekly.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coach able.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Strong communication skills, both oral and written.
Bilingual, fluent in both English and Spanish is REQUIRED..

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Service - Insurance Sales Jobs at Northwest Insurance Brokers

What is the work location for this position at Northwest Insurance Brokers?

This job at Northwest Insurance Brokers is located in Stone Park, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Northwest Insurance Brokers?

Candidates can expect a pay range of $17–$17 per hour for this role.

What employment applies to this position at Northwest Insurance Brokers?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Northwest Insurance Brokers?

You can apply for this role at Northwest Insurance Brokers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.