Customer Service - Maintenance Agent
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Overview
Job Description
Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Inbound Customer Service Agent Responsibilities:
Answer incoming phone calls from current customers
Create purchase orders for vehicle repairs
Schedule maintenance calls at customers request
Dispatch mobile technicians for roadside assistance
Inbound Customer Service Agent Requirements:
Experience with Microsoft Office: Word, Excel, and Outlook
Strong communication, organizational, and multi-tasking skills
Automotive/Diesel knowledge preferred, but not necessary
Dispatch experience preferred, but not necessary
IND-ADMIN
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
