Customer Service, Data Entry, & Collections Clerk
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Overview
Job Description
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- Answering incoming calls and assisting customers with inquiries
- Entering customer information and service requests into our database
- Providing support to the service technicians and dispatch team
- Assisting with scheduling and confirming service appointments
- Maintaining a high level of professionalism and customer service at all times
- Contact customers by phone, text, or mail
- Review and update account status
- Maintain records of payments and account details
- Schedule follow-up communication with customers
- Monitor accounts receivable
- Prior experience in customer service, data entry role, and collections
- Proficiency in QuickBooks
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
