Customer Service
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Overview
Job Description
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
What You’ll Do
- Build and maintain strong relationships with new and existing customers.
- Work to understand customer needs and recommend solutions aligned with our products and capabilities.
- Respond promptly to inquiries about product features, pricing, availability, and order status.
- Prepare and deliver accurate quotes, bid specifications, and order details.
- Coordinate with engineering, production, and research teams to ensure customer commitments are met.
- Support customers by troubleshooting basic issues and providing product-use guidance.
- Manage inbound sales inquiries and convert leads into actionable opportunities.
- Maintain customer records and documentation for company-wide visibility.
- Resolve routine issues related to delivery, expectations, or product questions.
- Verify eligibility under International Traffic in Arms Regulations (ITAR) requirements.
What You Need
- Strong communication and relationship‑building skills – required
- Ability to multitask and manage priorities in a fast-paced environment – required
- Analytical and problem‑solving skills – required
- Technical aptitude with willingness to learn product capabilities – preferred
- Bachelor’s degree in a related field – required
- Minimum 2 years of related sales or customer support experience – required
- Experience with enterprise resource planning systems; IFS experience – preferred
- Experience with Salesforce – preferred
- Knowledge of lean manufacturing or engineered products – preferred
- Working knowledge of Microsoft Office – required
- Must be a U.S. Person as defined by ITAR – required
Please note that this position is 100% onsite
What We Offer
What Happens Next
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
