Customer Service

TRC Talent SolutionsAtlanta, GA

$19 - $19 / hour

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Overview

Remote

On-site

Compensation

$19-$19/hour

Job Description

Customer Service Representative | Order Processing & Account Support | Atlanta, GA

Looking to grow your career with a fast-moving, team-oriented company? As a Customer Service Representative, you will manage customer inquiries, process orders, and provide timely updates on shipments and product availability. This role blends customer support with data entry in QuickBooks and offers cross-training in invoicing and billing functions. The ideal candidate is detail-oriented, adaptable, and thrives in a collaborative, small-team environment with strong potential for long-term growth.

Job Details

Contract to hire
Atlanta, GA 30331 - Fully on-site
Shift: 9:00am–5:00pm, Monday–Friday
Pay: $19+/hourly - depending on experience

What You'll Be Doing

Answer incoming phone calls and respond to customer emails in a courteous and effective manner
Process orders, returns, and check shipping statuses
Enter sales orders accurately into QuickBooks
Provide accurate product, pricing, availability, and tracking information to customers
Resolve customer complaints and follow up to ensure resolution
Coordinate with internal departments to resolve customer issues
Assist with invoicing and entering bills through cross-training opportunities
Maintain accurate data entry for orders and customer records

What We're Looking For

High School Diploma or GED required; college degree preferred
2–3+ years of customer service experience preferred
Strong communication and interpersonal skills
Ability to work effectively in a small, growing team environment (7–8 employees)
Basic computer proficiency and willingness to learn new systems
QuickBooks experience is a plus but not required
Strong attention to detail and organizational skills

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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FAQs About Customer Service Jobs at TRC Talent Solutions

What is the work location for this position at TRC Talent Solutions?

This job at TRC Talent Solutions is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at TRC Talent Solutions?

Candidates can expect a pay range of $19–$19 per hour for this role.

What employment applies to this position at TRC Talent Solutions?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at TRC Talent Solutions?

You can apply for this role at TRC Talent Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.