Customer Service & Data Entry Specialist
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$17+/hour
Benefits
Paid Vacation
Career Development
Job Description
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Vision & Core Values
Who we are shows up in everything we do. Even our quiet actions speak as loudly as the words we share. When we think about who our team is and what that feels like, the following core values come to mind: Warrior Spirit, Radical Self-Responsibility, Collaborator, Self-Starter, and Understanding. We have relentless drive, grit, and a desire to grow. We never quit—and that mindset fuels our pride in doing hard things and pushing through challenges. Our team members take full ownership of their outcomes… the wins, the misses, and the lessons. We don’t blame or deflect—we step up and stay present. Holding ourselves accountable to our team and ourselves is just something that we do. For us, alignment and connection are created through trust and collaboration. Our humor and humanity keep us grounded while we deliver excellence together. We don’t wait to be told what to do—we go for it. Our curiosity, proactiveness, and solution-oriented mindset push us to constantly improve our processes, products, services, and self. We truly seek to see and hear our teammates, clients, and community. We believe the best outcomes come from empathy, clarity, and curiosity before action. When we think of an AlphaGraphics of West Houston team member, we think of a bad-ass who embraces their humanity with bravery and vulnerability.
Position Overview
As an established leader in the Printing, Design, and Shipping industries, our mission is to partner with small businesses and consumers to provide high-quality solutions that make life easier. Our tight-knit team in West Houston is actively seeking a Customer Service & Data Entry Specialist to join us full-time. This role is central to maintaining accurate records, entering and processing customer data, and ensuring that every detail meets company standards. Accuracy, speed, and a collaborative spirit are essential.
What We Expect of You
- Accurately input and maintain customer data, orders, and service information in company systems with high attention to detail.
- Serve as the primary internal representative of the organization, ensuring customer needs are met promptly and correctly.
- Communicate customer requirements clearly to the support team in accordance with company policies and procedures.
- Verify data for accuracy, completeness, and consistency before final processing or distribution.
- Respond to customer inquiries via phone, email, or in person regarding orders, invoices, or service requests.
- Determine and record charges for services requested, collect deposits or payments, and arrange for billing as needed.
- Collaborate with the team to continuously identify process improvements that enhance efficiency and customer satisfaction.
What You Bring to the Table
- 1–2 years of data entry or customer service experience (print industry experience preferred).
- Proven ability to enter data quickly and accurately while maintaining focus and precision.
- Experience with PrintSmith or other print management software a plus.
- Excellent written and verbal communication skills.
- Ownership mindset with the ability to take initiative and follow through.
- Strong problem-solving and critical thinking abilities.
- Team player who uplifts others, contributes positively to company culture, and maintains a sense of humor under pressure. Apply today!
Compensation: $16.72 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service & Data Entry Specialist Jobs at US553
What is the work location for this position at US553?
This job at US553 is located in Houston, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at US553?
Candidates can expect a pay range of $16.72 (per hour).
What employment applies to this position at US553?
US553 lists this role as a Full-time position.
What experience level is required for this role at US553?
US553 is looking for a candidate with "Entry-level" experience level.
What benefits are offered by US553 for this role?
US553 offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at US553?
You can apply for this role at US553 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.