Customer Service Benefits Advisor

AO Globe LifeAtlanta, GA

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Flexible/Unlimited PTO

Career Development

Tuition/Education Assistance

Job Description

AO Globe Life is expanding its remote team and seeking service-focused professionals who are passionate about helping families feel informed, protected, and supported. In this role, you will guide individuals and families through important supplemental benefit programs while delivering an exceptional client experience built on trust and professionalism.

All consultations are scheduled with individuals who have requested information—no cold outreach or prospecting required.

This opportunity is ideal for professionals who believe strong service and relationship-building create long-term impact.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Leadership development and advancement opportunities

Collaborative, service-driven team culture

What You’ll Do

Conduct scheduled virtual consultations with individuals and families through Zoom

Understand each client’s goals, concerns, and coverage needs

Explain available supplemental benefit options clearly and professionally

Guide clients through the enrollment process with care and attention to detail

Maintain accurate digital records and ensure timely follow-up communication

Provide ongoing support and relationship management for clients

Participate in weekly coaching sessions, mentorship programs, and professional development meetings

Who Thrives in This Role

Professionals with strong customer service instincts

Confident communicators who build trust through empathy and clarity

Detail-oriented individuals who prioritize organization and follow-through

Self-motivated professionals comfortable working remotely

Candidates with backgrounds in hospitality, retail, call centers, healthcare, education, or consulting (helpful but not required)

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working families across the United States.

Through a remote-first workforce and a culture centered on service, mentorship, and integrity, AO Globe Life continues to create meaningful career opportunities for professionals who value long-term relationships and purposeful work.

Apply today to begin building a flexible remote career helping families nationwide.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Service Benefits Advisor Jobs at AO Globe Life

What is the work location for this position at AO Globe Life?

This job at AO Globe Life is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AO Globe Life?

Employer has not shared pay details for this role.

What employment applies to this position at AO Globe Life?

AO Globe Life lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at AO Globe Life?

AO Globe Life is looking for a candidate with "Senior-level" experience level.

Does AO Globe Life allow remote work for this role?

Yes, this position at AO Globe Life supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by AO Globe Life for this role?

AO Globe Life offers following benefits: Flexible/Unlimited PTO, Career Development, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AO Globe Life?

You can apply for this role at AO Globe Life either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.