Customer Service Centralized Patient Scheduler
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Overview
Remote
On-site
Compensation
$22-$25/hour
Job Description
Our Client, a Healthcare company, is looking for a Customer Service Centralized Patient Scheduler for their Costa Mesa, CA location.Responsibilities:
- The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certication to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
- For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
- Required Skills & Experience:
- One (1) – three (3) years of customer service experience. MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling experience – e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine. - Health insurance verification knowledge PREFERRED: - Epic EMR experience.
- Required Education:
- High School Diploma or equivalent.
- Required
- Radiology
- Appointment Scheduling
- Customer Service
- Phone Call Handling
- Additional
- Pre-Certification Processes
- Data Utilization
- Technology Usage
- Languages:
- English( Speak, Read, Write )
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Automate your job search with Sonara.
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FAQs About Customer Service Centralized Patient Scheduler Jobs at Iconma
What is the work location for this position at Iconma?
This job at Iconma is located in Costa Mesa, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Iconma?
Candidates can expect a pay range of $22–$25 per hour for this role.
What employment applies to this position at Iconma?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Iconma?
You can apply for this role at Iconma either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.