Customer Service Consultant

Join T&R Frameworks , a community-focused marketing firm, as a Customer Service Consultant in San Bernardino. In this role, you’ll connect with residents, guide them through the enrollment process for a valuable telecommunications program, and ensure they receive the support they need.

In this role as a Customer Service Consultant, you’ll meet with community members, walk them through enrollment for a valuable telecommunications program, and make sure their needs are met. Customer Service Consultant position is more than customer service — it’s the first step toward a successful career path.

You’re the final step that makes the customer journey complete. By handling details with care and treating people with respect, you help deliver a stress-free enrollment experience that builds trust and satisfaction.

• Assist customers during the enrollment process for wireless services, providing clear guidance and support.

• Collect and verify customer information with accuracy to complete program enrollment successfully.

• Ensure all enrollment paperwork is accurate, organized, and submitted on time.

• Address customer questions and provide help with wireless device setup after enrollment.

• Achieve daily and weekly enrollment targets while maintaining excellent customer service.

• High school diploma or GED required; must be 18 or older.

• Background in customer service, sales, or outreach is a plus but not required.

• Friendly, organized, and detail-oriented with a strong work ethic.

• Comfortable engaging with diverse individuals and motivated to help others.

Make your move. We’re ready for you. Apply today on CareerBuilder!