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Customer Service Coordinator – Travel Support

Enchanted Horizons TravelLancaster, Pennsylvania
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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Remote
Option for remote
Benefits
Career Development

Job Description

Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture

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FAQs About Customer Service Coordinator – Travel Support Jobs at Enchanted Horizons Travel

What is the work location for this position at Enchanted Horizons Travel?
This job at Enchanted Horizons Travel is located in Lancaster, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Enchanted Horizons Travel?
Employer has not shared pay details for this role.
What employment applies to this position at Enchanted Horizons Travel?
Enchanted Horizons Travel lists this position under the following employment categories:
  • Full-time
  • Part-time
What experience level is required for this role at Enchanted Horizons Travel?
Enchanted Horizons Travel is looking for a candidate with "Senior-level" experience level.
Does Enchanted Horizons Travel allow remote work for this role?
Yes, this position at Enchanted Horizons Travel supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Enchanted Horizons Travel for this role?
Enchanted Horizons Travel offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Enchanted Horizons Travel?
You can apply for this role at Enchanted Horizons Travel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.