Customer Service Coordinator

Mercedes-Benz Lynnwood is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.

As a family-owned and operated company, our culture and standards that define our day-to-day beliefs encompass our Five Fields: Safety, Integrity, Courtesy, Presentation, and Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and

promote from within the organization.

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Starting Pay: $23.00 per hour

RESPONSIBILITIES:

• Meet and greet customers professionally in-person & on the phone
• Process payments, invoicing, and other miscellaneous office duties
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support including mailing, scanning, faxing, and copying
• Maintain office supplies for the specific location

REQUIREMENTS:

• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously
• Must be willing to submit to a drug screen & background check