Customer Service Coordinator
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Overview
Remote
On-site
Compensation
$20-$20/hour
Job Description
Hamilton Connections is seeking candidates for a customer service coordinator position at a company in New Milford CT. This is a temp-to-hire position.
The customer service coordinator interacts with external and internal customers to process orders and answer/resolve inquiries about processing orders, products and services.
The hours are 8:15 a.m.-5 p.m., Monday-Friday. The salary is $20 an hour.
Job Responsibilities:
- Process customer orders according to their specific requirements and the established company policies
- Handle in house questions or issues between customer service and all other functional areas
- Receive customer concerns to resolve or communicate to other appropriate areas for resolution
- Appropriately record details of customer transactions or interactions
- Observe utmost confidentiality in all interactions with manager, peers and customers
- Maintain positive and professional relationships with customers and all internal staff
- Understand and follow all company policies
- Other duties and projects as assigned
Job Requirements:
- High school diploma or equivalent
- 1 year of related customer service experience
- Proficiency with computers including the Microsoft Office suite of applications (Excel, Word, PowerPoint)
- Knowledge of ERP or order-entry systems
- Time management skills and the ability to manage multiple tasks simultaneously
- Excellent phone skills and the ability to handle problems adeptly and leave customers satisfied
- Familiarity with Good Manufacturing Practices (GMP) is preferred
- Familiarity with Food Safety and Defense / HAACP is preferred
- Able to pass pre-employment screenings
Automate your job search with Sonara.
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FAQs About Customer Service Coordinator Jobs at Hamilton Connections
What is the work location for this position at Hamilton Connections?
This job at Hamilton Connections is located in New Milford, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hamilton Connections?
Candidates can expect a pay range of $20–$20 per hour for this role.
What employment applies to this position at Hamilton Connections?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hamilton Connections?
You can apply for this role at Hamilton Connections either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.