Customer Service Coverage Consultant

AO Globe LifeKnoxville, Tennessee

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Job Description

Start a flexible remote career helping families understand and access important benefit programs. AO Globe Life is growing its remote workforce and seeking motivated professionals who want meaningful work, professional development, and the ability to build a long-term career from anywhere in the United States.

Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on building relationships and supporting individuals and families with confidence.

What You’ll Gain

100% remote work environment

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach

Comprehensive training and licensing support

Health insurance premium reimbursement program

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Clear pathways for leadership and career advancement

Supportive and collaborative team culture

What You’ll Do

Conduct scheduled virtual consultations with clients through Zoom

Help individuals and families understand available benefit options

Guide clients through the enrollment process and provide follow-up support

Maintain organized digital records of client interactions

Participate in weekly training sessions and mentorship programs

Who Thrives in This Role

Strong communicators who enjoy helping others

Organized professionals comfortable working independently

Individuals confident using video meetings and digital tools

Candidates who are coachable and motivated by personal growth

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Windows-based laptop or desktop computer with webcam

Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. Through a remote-first workforce and a commitment to mentorship and service, the company continues to create meaningful career opportunities nationwide.

Apply today to begin building a flexible career that combines purpose, growth, and the ability to make a real impact.

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FAQs About Customer Service Coverage Consultant Jobs at AO Globe Life

What is the work location for this position at AO Globe Life?

This job at AO Globe Life is located in Knoxville, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AO Globe Life?

Employer has not shared pay details for this role.

What employment applies to this position at AO Globe Life?

AO Globe Life lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at AO Globe Life?

AO Globe Life is looking for a candidate with "Senior-level" experience level.

Does AO Globe Life allow remote work for this role?

Yes, this position at AO Globe Life supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by AO Globe Life for this role?

AO Globe Life offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AO Globe Life?

You can apply for this role at AO Globe Life either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.