Customer Service Department Manager

Uline, Inc.Fort Worth, TX

$85,000 - $100,000 / year

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Overview

Compensation

$85,000-$100,000/year

Job Description

Customer Service Department Manager

Pay from $85,000 to $100,000 per year

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.

Minimum Requirements

Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern air-conditioned facilities.
First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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FAQs About Customer Service Department Manager Jobs at Uline, Inc.

What is the work location for this position at Uline, Inc.?

This job at Uline, Inc. is located in Fort Worth, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Uline, Inc.?

Candidates can expect a pay range of $85,000 and $100,000 per year.

What employment applies to this position at Uline, Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Uline, Inc.?

You can apply for this role at Uline, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.