Customer Service Freight Coordinator

Talon Hiring SolutionsBirmingham, AL

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Overview

Schedule

Full-time

Career level

Entry-level

Job Description

Talon Hiring Solutions is looking for a Customer Service Freight Coordinator to support daily freight operations and carrier relationships. This role serves as a key point of contact for carriers and internal teams, ensuring accurate shipment tracking, timely communication, and issue resolution.

What you will do:

Communicate with carriers to provide shipment status updates and resolve issues
Make outbound and inbound calls to track shipments and confirm pickup/delivery details
Update shipments in customer web portals
Trace shipments using carrier systems and websites
Develop and maintain relationships with core carriers
Resolve carrier and customer inquiries related to freight in transit
Support team members and follow guidance from the Team Lead
Complete administrative and reporting tasks as needed

Qualifications:

1+ year of experience in transportation, logistics, or customer service
Strong communication and problem-solving skills
Experience with TMS systems preferred
High school diploma required; transportation experience a plus

About Talon Hiring Solutions:

At Talon Hiring Solutions, we specialize in connecting talented individuals with companies that value their skills and expertise. We are committed to creating opportunities for growth and success for both our clients and candidates.

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FAQs About Customer Service Freight Coordinator Jobs at Talon Hiring Solutions

What is the work location for this position at Talon Hiring Solutions?

This job at Talon Hiring Solutions is located in Birmingham, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Talon Hiring Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Talon Hiring Solutions?

Talon Hiring Solutions lists this role as a Full-time position.

What experience level is required for this role at Talon Hiring Solutions?

Talon Hiring Solutions is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Talon Hiring Solutions?

You can apply for this role at Talon Hiring Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.