Customer Service Manager - State Farm Agent Team Member

Saul LopezWest Chicago, Illinois

$35,000 - $38,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Compensation

$35,000-$38,000/year

Benefits

Paid Vacation

Career Development

Job Description

Replies within 24 hours

Benefits:

401(k)
Opportunity for advancement
Paid time off

ROLE DESCRIPTION:

As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.

QUALIFICATIONS:

5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.

Compensation: $35,000.00 - $38,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Saul Lopez- State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Saul Lopez- State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Chicago Belmont/Oakpark .
Additional languages spoken: Spanish and Polish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Service Manager - State Farm Agent Team Member Jobs at Saul Lopez

What is the work location for this position at Saul Lopez?

This job at Saul Lopez is located in West Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Saul Lopez?

Candidates can expect a pay range of $35,000 and $38,000 per year.

What employment applies to this position at Saul Lopez?

Saul Lopez lists this role as a Full-time position.

What experience level is required for this role at Saul Lopez?

Saul Lopez is looking for a candidate with "Director" experience level.

What benefits are offered by Saul Lopez for this role?

Saul Lopez offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Saul Lopez?

You can apply for this role at Saul Lopez either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.