Customer Service Office Manager

Platinum Fitness HarrisburgCamp Hill, Pennsylvania

$35,000 - $45,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$35,000-$45,000/year

Benefits

Career Development

Job Description

Basic Job DutiesAdministration-Coordination of company schedules-Contract/data entry-Billings and payment collectionsCustomer Service-Fielding customer service calls and emails-Basic problem solving and policy explanations-Will work with Head of Sales department for client issues beyond basic customer service scopeHuman Resources-Payroll processing-Employee files-Employee adherence to policiesBasic Marketing - Preferred-Collecting video testimonials from clients at physical locations -SEO-Researching previous successful campaigns to understand what worked, what didn’t and what can be improved-Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary

-Creating editorial and content creation calendars for various media platforms and outletsRequirements- Good verbal and written communication skills- Detail oriented- Good organization- Ideally an understanding and fluency in social media and digital platforms (WordPress, Facebook, Instagram, Twitter, HubSpot, MindBody Online)- Proficiency in MicrosoftCompensation & Perks$35,000-$45,000/year based on skills and experience-Free gym membership-Growth potential within company

Compensation: $35,000.00 - $45,000.00 per year

We are a team of fitness professionals with a passion for helping others and providing the work environment for our employees to flourish! We are positioned in 4 different locations in Central Pennsylvania and have a model that allows fitness professionals to develop their full-time personal training careers. Much of our team is beyond their 4 year anniversary with the company and we believe in upholding the environment that allows fitness professionals to practice their passion and earn a real living while doing it.

Positions we hire for:

-Personal Training Management & Sales Directors

-Personal Trainers

We've promoted from within for our middle management and general management positions.

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