Customer Service Officer

Genuine Parts CompanyOsborne, KS

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Parental and Family Leave

Paid Community Service Time

Career Development

Job Description

Who is ADAS?

ADAS Solutions is proudly an Australian owned and operated company providing advanced driver assistance system (ADAS) and electric vehicle (EV) solutions for the automotive industry.

What's the role?

Our Osborne Park Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract. This role will serve as the central link between customers, technicians, and workshop operations, ensuring efficient communication, accurate administration, and a high standard of customer service. Your key responsibilities include:

Managing customer enquiries, bookings and quotes
Coordinating technician schedules
Providing clear and timely job updates
Supporting Site Managers with workflow planning
Maintaining accurate data and administrative records

Is this you?

We're seeking a proactive and professional individual who brings:

Experience in customer service, scheduling or service advising (automotive highly regarded)
A confident and professional phone manner
Strong organisational and problem-solving skills
High accuracy in data entry and administration
Solid Microsoft Office skills
The ability to manage multiple priorities in a busy environment

Why join ADAS?

Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity. You'll benefit from:

Full-time, Monday to Friday (no weekends)
Ongoing training and career development within a national organisation
Employee recognition programs and annual awards
Team member discounts with Repco, NAPA, AMX, Motion Industries and more
Employee Assistance Program (wellbeing, financial and legal support)
Paid volunteer leave and paid parental leave for permanent employees

If you're looking for a role where you can make a real impact, it'd be great to hear from you.

Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.

GPC Asia Pacific is an equal opportunity employer.

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FAQs About Customer Service Officer Jobs at Genuine Parts Company

What is the work location for this position at Genuine Parts Company?

This job at Genuine Parts Company is located in Osborne, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Genuine Parts Company?

Employer has not shared pay details for this role.

What employment applies to this position at Genuine Parts Company?

Genuine Parts Company lists this role as a Full-time position.

What experience level is required for this role at Genuine Parts Company?

Genuine Parts Company is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Genuine Parts Company for this role?

Genuine Parts Company offers following benefits: Parental and Family Leave, Paid Community Service Time, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Genuine Parts Company?

You can apply for this role at Genuine Parts Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.