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Customer Service Operations Representative (Ventura)

CurriVentura, CA
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

The role:

Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.

What you will do:

  • Facilitate deliveries from booking to successful drop-off and everything in between

  • Provide best-in-class support for our customers and drivers via chat and phone

  • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly

  • Provide operational feedback and identify pain points for the team to optimize logistics

What you will need to have:

  • Fun personality, positive attitude, eagerness to learn

  • Strong critical thinking and problem solving acumen

  • Excellent written and verbal communication skills

  • Top-notch customer service skills

  • Proficient in G-Suite (Google Docs, Google Sheets)

What's in it for you:

  • You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.

  • There is no work/life-there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.

  • We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.

Who are we?

We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.

Founded in 2018 and part of the YC S19 Batch, we're solving the massive inefficiencies that exist in the construction industry. Our team works remotely across the U.S., with headquarters in Ventura, CA. Learn more at curri.com.

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FAQs About Customer Service Operations Representative (Ventura) Jobs at Curri

What is the work location for this position at Curri?
This job at Curri is located in Ventura, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Curri?
Employer has not shared pay details for this role.
What employment applies to this position at Curri?
Curri lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Curri?
Curri is looking for a candidate with "Senior-level" experience level.
Does Curri allow remote work for this role?
Yes, this position at Curri supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Curri for this role?
Curri offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Curri?
You can apply for this role at Curri either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.