Customer Service/Order Entry Position Bilingual English/Spanish

Walkenhorst'sSpanish Springs, NV

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Job Description

Order Entry / Customer Service Representative (Bilingual)

Company Description

For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are family-owned and operated and committed to quality service, selection, and complete satisfaction.

Job Description

Summary of major responsibilities.

Answering incoming customer phone calls
Processing orders over the phone and by mail
Data entry.

Job Duties/Responsibilities include but are not limited to.

Respond to the needs of customers and provide personalized service
Manage & update customer databases
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Manage large amounts of inbound calls in a timely manner
Office-related duties such as making copies and scanning documents

Qualifications include.

Organizational skills
Basic computer skills
Excellent customer service
Strong verbal communication skills along with active listening

Job Type: Full-time, Hourly Position

Hours are Monday- Friday
- 9 am-6 pm (with one-half day)
- 9 am-1 pm on Scheduled Saturdays.
- Typical work week is 40 hours.

Compensation

Hourly compensation
- Overtime Opportunities
Provided Benefits:
- Health Insurance
- Paid Holidays
- Paid Time Off
- 401K
- Free Snacks & Products
Working with a fantastic team of people

If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings- Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 8 am- 4 pm.

Job Posted by ApplicantPro

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FAQs About Customer Service/Order Entry Position Bilingual English/Spanish Jobs at Walkenhorst's

What is the work location for this position at Walkenhorst's?

This job at Walkenhorst's is located in Spanish Springs, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Walkenhorst's?

Employer has not shared pay details for this role.

What employment applies to this position at Walkenhorst's?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Walkenhorst's?

You can apply for this role at Walkenhorst's either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.