Customer Service Pharmacy Technician
SpecialtyRxOrlando, FL
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Overview
Remote
On-site
Job Description
At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.
Responsibilities:
- Perform duties assigned by the Data Entry Manager.
- Answer phones and respond to orders, re-orders and general customer inquiries.
- Handle and resolve client complaints and inquiries in a timely manner.
- Triage incoming faxes by facility/department and in accordance with cutoff times.
- Clarify orders as needed.
Qualifications:
- Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
- Previous experience in pharmacy.
- LTC pharmacy experience preferred.
- Knowledge of brand name and generic medications.
- Strong attention to detail and organizational skills.
- Moderate to advanced computer skills required.
- Great telephone etiquette a must.
- Frameworks / ECM knowledge a plus.
- High school diploma or equivalent.
Shift:
- 2:30pm-11:00pm with rotating weekends and holidays.
- Onsite.
Company Benefits:
- We offer a competitive salary and benefit package.
EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans.
Automate your job search with Sonara.
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FAQs About Customer Service Pharmacy Technician Jobs at SpecialtyRx
What is the work location for this position at SpecialtyRx?
This job at SpecialtyRx is located in Orlando, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SpecialtyRx?
Employer has not shared pay details for this role.
What employment applies to this position at SpecialtyRx?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at SpecialtyRx?
You can apply for this role at SpecialtyRx either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.