Customer Service Professional / Office Assistant

Spring-Green Lawn CareFriendship, Wisconsin

$16 - $20 / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Compensation

$16-$20/hour

Benefits

Career Development

Job Description

Responsive recruiter

Benefits/Perks

Flexible Schedules
Competitive Compensation
Careers Growth Opportunities

Company Overview

For more than 40 years, Spring-Green has been beautifying America’s neighborhood lawns and landscapes, and we are proud to stand behind our work.

We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value.

Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Job Summary

Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads.

Responsibilities

Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.

Qualifications

A high school diploma or general education degree (GED) required
Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
Minimum typing skills 45 WPM.

Compensation: $16.00 - $20.00 per hour

For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry’s best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.

_{Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green® franchised system. Each Spring-Green® franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green® franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green® franchisee posting the position.}

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FAQs About Customer Service Professional / Office Assistant Jobs at Spring-Green Lawn Care

What is the work location for this position at Spring-Green Lawn Care?

This job at Spring-Green Lawn Care is located in Friendship, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spring-Green Lawn Care?

Candidates can expect a pay range of $16–$20 per hour for this role.

What employment applies to this position at Spring-Green Lawn Care?

Spring-Green Lawn Care lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Spring-Green Lawn Care?

Spring-Green Lawn Care is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Spring-Green Lawn Care?

You can apply for this role at Spring-Green Lawn Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.