Customer Service Rep (Remote)
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Overview
Job Description
About the Opportunity
We’re seeking motivated, service-driven professionals to join a well-established supplemental benefits organization that has proudly supported working families for more than six decades. As we continue expanding into new territories, we’re looking for ambitious Benefits Representatives who are ready to grow with us and build a long-term career.
What You’ll Do
Assist clients by clearly explaining available products and services
Respond to questions regarding coverage and benefit options
Stay informed on updated programs and offerings to provide accurate guidance
Review existing plans with clients to help identify practical, cost-effective solutions
Deliver a professional and positive customer experience at every interaction
What You Bring
Experience in customer service, sales, or a related field is an asset
Strong ability to build trust and rapport with clients
Effective multitasking and organizational skills
Professional, upbeat attitude
Excellent written and verbal communication abilities
Who Thrives Here
Individuals with an entrepreneurial mindset and growth-oriented goals
Team players who perform well in a fast-paced environment
Confident communicators who maintain professionalism under pressure
What We Offer
Comprehensive, hands-on training and mentorship
Weekly compensation
Performance-based bonuses
Residual income opportunities
Company-sponsored incentive trips
Fully remote, flexible work environment
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.