Customer Service Rep
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Overview
Job Description
Customer Service Representative (Hybrid)
Caring Senior Service | National Support Team Starting at $14/hour | Part-Time | Hybrid (Remote + 1–2 Days In Office) Monday–Friday Availability Between 7AM–7PM CST
Meaningful Work That Makes a Difference
At Caring Senior Service, we help seniors remain healthy, happy, and at home. As a Customer Service Representative, you will be one of the first points of contact for families seeking care and support.
This role goes beyond answering phones. You will provide professional, compassionate assistance while helping connect families to the right resources.
If you are organized, responsive, and motivated by helping others, this is an opportunity to make a real impact.
What You'll Do
Answer incoming calls promptly and professionally
Respond to leads and inquiries via phone, email, text, and chat
Schedule consultations and interviews
Accurately enter and document information in required systems
Communicate important updates to branch teams
Conduct follow-up calls and messages to ensure excellent service
Maintain productivity and documentation standards
This is a fast-paced, performance-driven environment where responsiveness and attention to detail matter.
What We're Looking For
Successful candidates are:
Strong verbal and written communicators
Professional, courteous, and empathetic
Comfortable using multiple software systems
Organized and detail-oriented
Able to multitask in a high-volume environment
Customer service, call center, administrative, or healthcare experience is preferred but not required.
Why Join Us
Hybrid flexibility (remote with 1–2 in-office days)
Flexible scheduling within team coverage hours
Paid training
Supportive leadership
Referral bonuses
Opportunities for growth and additional earnings
We believe in supporting those who support others.
Requirements
18 years or older
Fluent in English (spoken and written), bi-lingual a plus
Dependable transportation
Strong typing and computer skills
Ability to work Monday–Friday within 7AM–7PM CST availability
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Rep Jobs at Caring Senior Service
- Alternate-schedule
- Part-time