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Customer Service Rep - Automotive BDC

Jerry's Ford LeesburgLeesburg, Virginia
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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Paid Vacation

Job Description

Job Description

Jerry's Auto Group has an available position at our Leesburg Ford location for an energetic Internet / BDC Representative. The continued growth of our group is attributable to the outstanding customer service provided by our BDC, Sales, Service and Management Team.

This growth requires adding the right people to ensure the continued success of our Sales Department. We are seeking a few select candidates to join our team as valuable members.

Previous online Customer Service or Business Development Center (BDC) experience is required

Our Sales Management Team works closely with our Internet / BDC Representatives to ensure the success of every member of the team, by providing ongoing one-on-one mentoring, coaching and training.

Qualifications:

  • Minimum of 1 year of experience in online Customer Service Representative or Business Development Center (BDC) position.
  • Automotive dealership experience is not required.
  • Superior communication skills, both oral and written
  • Ability to compose compelling, call-to-action emails to drive customer interest in engaging further communications.
  • Must be detail-oriented
  • A strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Working rotating shifts with some weekend shifts as necessary.
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure

WE OFFER:

  • A very competitive pay plan
  • Ongoing professional training
  • Flexible scheduling
  • Medical & Dental
  • 401(k) Retirement
  • Paid Vacation

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Customer Service Rep - Automotive BDC Jobs at Jerry's Ford Leesburg

What is the work location for this position at Jerry's Ford Leesburg?
This job at Jerry's Ford Leesburg is located in Leesburg, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jerry's Ford Leesburg?
Employer has not shared pay details for this role.
What employment applies to this position at Jerry's Ford Leesburg?
Jerry's Ford Leesburg lists this role as a Full-time position.
What experience level is required for this role at Jerry's Ford Leesburg?
Jerry's Ford Leesburg is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Jerry's Ford Leesburg for this role?
Jerry's Ford Leesburg offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Jerry's Ford Leesburg?
You can apply for this role at Jerry's Ford Leesburg either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.