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Customer Service Rep

Pacific Coast Building Products, Inc.Las Vegas, NV
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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Who are we?

PABCO Gypsum, a division of PABCO Building Products LLC, has provided quality gypsum board products and service for over 35 years. PABCO Gypsum supplies a complete line of gypsum products for commercial and residential construction.

Here at our Las Vegas location, we make Gypsum Wallboard. Your job as a Customer Service Rep/Dispatcher is to help manage customer orders and work with transportation companies to ensure deliveries are made.

Why you want to work for us!

  • Competitive Wages & Salaries
  • Employee Referral Program
  • On the Job Training
  • Medical Insurance
  • Dental & Vision Insurance
  • Profit Sharing & 401(k)
  • Life Assistance Program
  • Paid Holidays
  • Vacation & Sick Leave
  • Family Owned Compassionate Workplace

What's the Job?

  • Receives and processes incoming customer orders for materials and/or products from company employees or individual customers.
  • Prepares order paperwork for shipment and/or secures freight carriers as required.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • May resolve routine issues with carriers, including customer complaints, liability issues, and rate discrepancies.
  • Provides customer support by answering general product questions, directing customers to website, and distributing product brochures and samples.
  • Enters purchase orders into SAP. Updates and maintains freight rate tables in SAP.
  • Informs customers of shipping dates, anticipated delays, and any additional information needed by customer.

You and your experience:

  • High school diploma or general education degree (GED)
  • Two (2) years related experience and/or training

What puts you ahead:

  • Previous customer service experience for a manufacturing company
  • Previous dispatching experience
  • Attention to detail and order entry experience

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Nearest Major Market: Las Vegas

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FAQs About Customer Service Rep Jobs at Pacific Coast Building Products, Inc.

What is the work location for this position at Pacific Coast Building Products, Inc.?
This job at Pacific Coast Building Products, Inc. is located in Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pacific Coast Building Products, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Pacific Coast Building Products, Inc.?
Pacific Coast Building Products, Inc. lists this role as a Full-time position.
What experience level is required for this role at Pacific Coast Building Products, Inc.?
Pacific Coast Building Products, Inc. is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Pacific Coast Building Products, Inc. for this role?
Pacific Coast Building Products, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Pacific Coast Building Products, Inc.?
You can apply for this role at Pacific Coast Building Products, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.