Customer Service Rep - WFH

Spade RecruitingAnchorage, AK

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Dental Insurance

Life Insurance

Career Development

Job Description

We partner with labor unions, credit unions, and professional associations across North America to help their members and families access permanent supplemental benefits designed to protect their income and future security.

Our mission is to serve working families with integrity, care, and professionalism, and we’re looking for driven, people-focused individuals who want to grow their career while making a meaningful impact from home.

Position Overview

In this role, you’ll connect directly with members who have requested information about their available benefits. You’ll guide them through their options, answer questions, and help ensure they receive the protection and peace of mind they deserve — all in a virtual environment.

Key Responsibilities

Conduct virtual meetings and phone consultations with members to review benefit options
Listen attentively, identify needs, and provide clear, personalized explanations
Maintain organized records and complete all digital documentation accurately
Collaborate with team members to reach shared goals and support ongoing initiatives
Participate in training and professional development sessions to continue building skills
Contribute ideas that improve efficiency and the overall member experience

Requirements

Must be legally eligible to work in the United States or Canada
High school diploma or equivalent required
Proficient using Zoom and basic digital tools
Strong communication and active-listening abilities
Reliable, self-motivated, and comfortable working remotely
Prior experience working with people in fast-paced environments is an asset

Preferred Attributes

Natural ability to build trust and maintain positive relationships
Adaptable, dependable, and detail-oriented
Team-oriented with a strong sense of accountability
Confident communicator with professionalism and empathy

What You’ll Receive

Comprehensive benefits package — dental, prescription, travel, and life coverage
Work-from-home flexibility with a schedule that fits your lifestyle
Performance rewards and incentive trips for top achievers
Career advancement opportunities through structured mentorship and leadership training
Positive, inclusive environment where effort is recognized and growth is encouraged

Make a Difference

If you enjoy connecting with people, solving problems, and creating meaningful outcomes, this is a chance to build a rewarding remote career with real purpose and long-term stability.

Apply today and take the next step toward a future where your work truly matters.

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Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Service Rep - WFH Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in Anchorage, AK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

Spade Recruiting lists this role as a Full-time position.

What experience level is required for this role at Spade Recruiting?

Spade Recruiting is looking for a candidate with "Senior-level" experience level.

Does Spade Recruiting allow remote work for this role?

Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Spade Recruiting for this role?

Spade Recruiting offers following benefits: Dental Insurance, Life Insurance, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.