Customer Service Rep (Work From Home)

Spade RecruitingWilmington, NC

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Job Description

About Us

We are the only 100% union-label supplemental benefits company in the world. For over 60 years, we have specialized in providing supplemental and permanent benefit programs to hardworking families. Our client base includes more than 40,000 unions and associations internationally, giving us the opportunity to serve members who have requested information about their available benefits.

Daily Responsibilities

Handle inbound and outbound calls with members
Schedule and confirm appointments
Conduct virtual benefit presentations for union members
Explain available programs clearly and professionally
Assist with completing applications and required paperwork
Maintain accurate records and follow quality standards
Use basic computer systems to manage client information
Participate in ongoing training and leadership development

Qualifications

Strong verbal communication skills
Excellent customer service and relationship-building ability
Positive attitude with strong energy and professionalism
Comfortable interacting with individuals and groups
Able to maintain strong customer relations
Customer service or sales experience preferred, but not required
Comfortable working with all levels of management and team members
Team-oriented and coachable
Legally authorized to work in the U.S. or Canada

Benefits

Full benefits
100% remote work
Flexible schedule with work-from-home options
Weekly pay
Performance-based monthly bonuses
Opportunity to qualify for annual company trips to destinations such as the Bahamas, Cancun, Las Vegas, and other exciting locations

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FAQs About Customer Service Rep (Work From Home) Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in Wilmington, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

Spade Recruiting lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Spade Recruiting?

Spade Recruiting is looking for a candidate with "Senior-level" experience level.

Does Spade Recruiting allow remote work for this role?

Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.