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Customer Service Rep - Work From Home

Spade Recruitingjoliet, IL
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

About the Opportunity

We are a leading provider of supplemental benefits, serving a large network of unions and associations across North America. For over 60 years, we have focused on supporting working families by offering access to both supplemental and permanent benefit programs.

Our team works with members who have requested information, providing guidance and support through a structured and professional process.

Key Responsibilities

  • Handle inbound and outbound calls with members

  • Schedule and confirm virtual appointments

  • Conduct presentations for members requesting information

  • Assist with completing applications and required documentation

  • Perform basic data entry and maintain accurate records

  • Follow quality control processes to ensure accuracy

  • Participate in ongoing training and leadership development

Qualifications

  • Strong verbal communication skills

  • Excellent customer service and interpersonal abilities

  • Positive attitude with a professional approach

  • Ability to interact effectively with individuals and teams

  • Strong relationship-building skills

  • Customer service or sales experience is an asset

  • Ability to work well within a team environment

  • Legally authorized to work in the United States or Canada

What We Offer

  • Comprehensive benefits package

  • 100% remote work environment

  • Flexible scheduling options

  • Weekly pay with performance-based bonuses

  • Incentive programs, including company-sponsored travel opportunities

  • Ongoing training and advancement opportunities

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FAQs About Customer Service Rep - Work From Home Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in joliet, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.