Customer Service Rep (Work From Home)
Spade RecruitingKansas City, MO
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development
Job Description
About the Opportunity
We are a 100% union-label supplemental benefits organization, serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide long-term protection and peace of mind.
What You’ll Be Doing
- Handle inbound and outbound communication with members
- Schedule and confirm virtual appointments
- Present benefit options to union members who have requested information
- Assist with completing basic forms and required documentation
- Maintain accurate records and follow quality-control standards
- Use basic computer systems to manage client information
- Participate in ongoing training and leadership development
Qualifications
- Strong verbal communication skills
- Positive attitude with a professional, energetic approach
- Customer service or sales experience is an asset, but not required
- Ability to build relationships and communicate clearly
- Comfortable working with individuals and groups
- Team-oriented and coachable
- Able to interact professionally with management, team members, and clients
- Legally authorized to work in the U.S. or Canada
What We Offer
- Full benefits package
- 100% remote work environment
- Flexible schedule with work-from-home options
- Weekly pay
- Performance-based monthly bonuses
- Leadership and advancement opportunities
- Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations
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FAQs About Customer Service Rep (Work From Home) Jobs at Spade Recruiting
What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Kansas City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.