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Customer Service Rep Evening

Littleton Coin CompanyLittleton, New Hampshire
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

This position is located in-house, on-site in Littleton, NH

Customer Service Representative Full Time positions available to answer basic order calls and customer inquiries. No knowledge of coins required, we will pay to train you!

Littleton Coin Company, one of the largest employers in Northern New Hampshire with a successful 80 year history, is now 100% employee owned. We are one of the largest direct response companies selling coins, paper money, and supplies to enthusiastic collectors.

LCC offers full time associates competitive pay, medical, dental, vision, a 401 (K) plan with company match, employee stock ownership plan, wellness programs, vacation and holiday paid time off, and educational assistance. Customer Service Representatives have an additional opportunity to earn income through incentive programs.

As a key member of our Customer Experience Team helping customers enjoy the hobby of coin collecting, your primary responsibilities are as follows:

  • Responding in a friendly, courteous manner to answer customer phone calls in a fast paced sequence
  • Accurately entering orders and resolving customer basic questions
  • Earn additional incentives through our phone feature program

Qualified applicants will meet the following requirements:

  • High school diploma or GED
  • Solid telephone customer service ability; prior experience a plus
  • Patience and exceptional listening skills
  • Ability to enter 35 words per minute while talking to the customer
  • Confidence in multi-tasking
  • Dependability and reliability
  • Attentiveness for detail and a desire for accuracy
  • Ability and availability to work overtime.

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FAQs About Customer Service Rep Evening Jobs at Littleton Coin Company

What is the work location for this position at Littleton Coin Company?
This job at Littleton Coin Company is located in Littleton, New Hampshire, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Littleton Coin Company?
Employer has not shared pay details for this role.
What employment applies to this position at Littleton Coin Company?
Littleton Coin Company lists this role as a Full-time position.
What experience level is required for this role at Littleton Coin Company?
Littleton Coin Company is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Littleton Coin Company for this role?
Littleton Coin Company offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Littleton Coin Company?
You can apply for this role at Littleton Coin Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.