Customer Service Representative/ Front Desk Cashier
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$15-$17/hour
Benefits
Paid Vacation
Career Development
Job Description
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company.
Responsibilities
- Greet and welcome guests as soon as they arrive at the entertainment center
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail
- Update calendars and schedule meetings
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $15.00 - $17.00 per hour
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FAQs About Customer Service Representative/ Front Desk Cashier Jobs at Pequa Bowling Alley Corp
What is the work location for this position at Pequa Bowling Alley Corp?
This job at Pequa Bowling Alley Corp is located in Massapequa, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pequa Bowling Alley Corp?
Candidates can expect a pay range of $15–$17 per hour for this role.
What employment applies to this position at Pequa Bowling Alley Corp?
Pequa Bowling Alley Corp lists this role as a Full-time position.
What experience level is required for this role at Pequa Bowling Alley Corp?
Pequa Bowling Alley Corp is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Pequa Bowling Alley Corp for this role?
Pequa Bowling Alley Corp offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Pequa Bowling Alley Corp?
You can apply for this role at Pequa Bowling Alley Corp either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.