Customer Service Representative- Inside sales and scheduling

Ace Handyman Services Sarasota VeniceNokomis, Florida

$18 - $21 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$18-$21/hour

Benefits

Health Insurance

Paid Vacation

Career Development

Job Description

Benefits:

Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Inside Sales and Scheduling Position

Ace Handyman Services of Sarasota/Venice (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Benefits:

Competitive earnings
Incentive Bonus
Health Insurance
Paid Vacation and Paid Time Off
Advancement opportunities

Key Responsibilities:

Professionally respond to incoming sales calls and follow up with online leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals

Basic Qualifications and Experience:

Proven track record of success in sales and customer service.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience a plus!
Construction knowledge is a plus!
Valid driver's license and reliable transportation.

If you are a driven individual passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume detailing your qualifications for this position. We look forward to your application and for you to join our team!

Compensation: $18.00 - $21.00 per hour

Build fun and rewarding career with an industry leader!

Apply now!

Compensation: $18.00 - $21.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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FAQs About Customer Service Representative- Inside sales and scheduling Jobs at Ace Handyman Services Sarasota Venice

What is the work location for this position at Ace Handyman Services Sarasota Venice?

This job at Ace Handyman Services Sarasota Venice is located in Nokomis, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ace Handyman Services Sarasota Venice?

Candidates can expect a pay range of $18–$21 per hour for this role.

What employment applies to this position at Ace Handyman Services Sarasota Venice?

Ace Handyman Services Sarasota Venice lists this role as a Full-time position.

What experience level is required for this role at Ace Handyman Services Sarasota Venice?

Ace Handyman Services Sarasota Venice is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Ace Handyman Services Sarasota Venice for this role?

Ace Handyman Services Sarasota Venice offers following benefits: Health Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Ace Handyman Services Sarasota Venice?

You can apply for this role at Ace Handyman Services Sarasota Venice either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.