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Customer Service Representative - Part Time

ADF Medical Services Inc.Westlake, OH
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Overview

Schedule
Part-time
Career level
Senior-level
Remote
Remote
Benefits
Paid Holidays
Paid Vacation
Career Development

Job Description

Customer Service Representative (Part Time)ADF Medical Services Inc.

We're hiring a friendly and reliable Part Time Customer Service Representative to support our patients and clients with exceptional service. If you're looking for flexible part time work with a growing medical services company — this opportunity is for you.

Role: Customer Service Representative (Part Time)

Department: Customer Support & Patient Services

Location: Fully Remote 🕐 Type: Part-Time / Flexible Hours

Requirements

What You'll Do:

  • Handle patient and client inquiries via phone, email, and chat channels
  • Provide accurate information on services, appointments, billing, and general support
  • Resolve customer concerns and complaints with empathy and professionalism
  • Document all interactions accurately in our CRM and support systems
  • Follow up with patients and clients to ensure full resolution and satisfaction
  • Escalate complex or sensitive issues to the appropriate department
  • Maintain strict patient confidentiality in accordance with HIPAA guidelines
  • Meet part time shift requirements and service quality standards

Benefits

What We Offer:

  • Competitive part time pay
  • Flexible scheduling — choose your hours
  • Paid time off & paid holidays
  • Opportunity to transition to full time employment
  • Supportive and collaborative remote team environment
  • Career growth opportunities within ADF Medical Services

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FAQs About Customer Service Representative - Part Time Jobs at ADF Medical Services Inc.

What is the work location for this position at ADF Medical Services Inc.?
This job at ADF Medical Services Inc. is located in Westlake, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ADF Medical Services Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at ADF Medical Services Inc.?
ADF Medical Services Inc. lists this role as a Part-time position.
What experience level is required for this role at ADF Medical Services Inc.?
ADF Medical Services Inc. is looking for a candidate with "Senior-level" experience level.
Does ADF Medical Services Inc. allow remote work for this role?
Yes, this position at ADF Medical Services Inc. supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by ADF Medical Services Inc. for this role?
ADF Medical Services Inc. offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ADF Medical Services Inc.?
You can apply for this role at ADF Medical Services Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.