Customer Service Representative
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$700-$900/week
Benefits
Career Development
Job Description
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Profit sharing
- Training & development
About the Role:
Join Radiant Strategies Corporation as a Customer Service Representative and be the friendly voice that connects our clients to exceptional service! Based in Jacksonville, FL, we pride ourselves on delivering outstanding support and solutions to our customers.
Responsibilities:
- Provide top-notch customer service through various channels including phone, email, and chat.
- Resolve customer inquiries and issues efficiently, ensuring a positive experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and improve processes.
- Educate customers about our products and services to maximize their satisfaction.
- Assist in the development of customer service policies and procedures.
- Identify and escalate complex issues to the appropriate departments.
- Stay updated on product knowledge and industry trends to provide informed support.
Requirements:
- High school diploma or equivalent; additional education in customer service is a plus.
- Proven experience in a customer service role
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with CRM systems and customer service software.
- Strong attention to detail and organizational skills.
- Positive attitude and a willingness to learn and grow with the company.
About Us:
Radiant Strategies Corporation has been a leader in customer service solutions for over a decade. Our commitment to excellence has earned us a loyal customer base and a reputation for innovation. Employees love working here for our supportive culture and opportunities for professional growth.
Compensation: $700.00 - $900.00 per week
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Representative Jobs at ADP
What is the work location for this position at ADP?
This job at ADP is located in Jacksonville, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ADP?
Candidates can expect a pay range of $700–$900 per week for this role.
What employment applies to this position at ADP?
ADP lists this role as a Full-time position.
What experience level is required for this role at ADP?
ADP is looking for a candidate with "Senior-level" experience level.
What benefits are offered by ADP for this role?
ADP offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ADP?
You can apply for this role at ADP either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.